Shop 100% Pure and Certified Organic Grocery | Use Code: ORGANIC10

Frequently Asked Questions: Mother Organic

How do I change my e-mail address ?

  1. Log in and navigate to My Account Page.
  2. In Account information tab, click on Change Password checkbos.
  3. Enter your new e-mail address and your current password.
  4. Select Save Button.

What if I forget my Password ?

When you forget your password, we know that you want to get back into your account as quickly as possible. Please click on Forget Your Password hyperlink in Login Page, then enter your e-mail address to receive the password reset link.

Can I login using my Facebook, Twitter or other social media accounts ?

No, we currently only support logging in with your Marketplace login email ID & Password.

Do I need to create an account to place an order ?

Yes prefer that you create you account on the website first to receive all our updates, rewards and loyalty bonus but you can also place as guest login.

What are the different mode of payments ?

You can make an online order through your Debit, Credit or Cash on Delivery.

How do I know that my order is confirmed ?

Once you place the order on the website, you will see a confirmation (Thank You) message on the site. You will also see your order status when you go to your account on our website. Additionally, there will also be a confirmation email sent and SMS from our end to you

How much time it will take to receive my order ?

Your order will take anything between 2-3 days depending upon your location.

Are all the products exchangeable ?

Yes, the products are exchangeable depending upon the condition unless mentioned otherwise on the product page.

Will I get my money back if I return a product ?

If you have made a card payment, the money will be credited back into your account once you exchange the product.

What if I receive the damaged product ?

If the product is damaged you can raise a request to return / exchange or refund. Please check our Return & Refund policy on our website.

Do you have a shipping | packing & handling charge ?

Shipping is free, if your order value is above of Rs. 1000. Other then that, it depends on the locations as it varies from  Rs. 45 – Rs. 151.

Does your marketplace pay for return policy ?

For Indian customers, we provided a return shipping label available for download in your account once you file for a return. We offer shipping for all returns.  If you decide not use the return label provided, we

recommend that you use a shipping service with tracking, as this will provide you with recourse in the event that your package is lost in transit. We are not responsible for packages that are shipped by other methods.

In your account on the website, you can file for return by stating the reason for return. Or, feel free to contact our operation department through call or e-mail to raise a return request.

Is is safe to use my credit card or debit card on your marketplace ?

Yes definitely. We take security very seriously and have put measures in place to prevent the loss, misuse and  alteration  of  any  information  under  our  control.  All  orders  are  transmitted  over  secure  internet connections using SSL (Secure Sockets Layer) encryption technology.

Do you deliver internationally ?

Currently, we delivering all our product range in Indian market only through our website, but we can also deliver in other countries depending upon the request. Please get in touch with our operation department through call or e-mail to raise a return request.

Organic Categories

Pulses: Organic Arhar Dal | Organic Chana Dal | Organic Cow Pea | Cow Pea White | Organic Kabuli Chana | Organic Kala Chana | Organic Masoor Dhuli | Organic Masoor Malka | Organic Masoor Sabut | Organic Mix Dal | Organic Moong Chilka | Organic Moong Dal | Organic Moong Dhuli | Organic Moong Sabut | Organic Moth Dal | Organic Rajma | Organic Urad Chilka | Organic Urad Dhuli | Organic Urad Sabut

Spices: Organic Black Pepper | Organic Coriander Powder | Organic Cumin Powder | Organic Garam Masala | Organic Heeng Powder | Organic Meat Masala | Organic Red Chilli Powder | Organic Red Chilli Sabut | Organic Turmeric Powder | Organic Aamchur Powder | Organic Cinnamon Stick | Organic Clove Whole | Organic Ajwain Seed

Herbs: Organic Aloevera Powder | Organic Amla Candy | Organic Amla Powder | Organic Anar Dana | Organic Ashwagandha Powder | Organic Chia Seeds | Organic Garlic Powder | Organic Karela Powder | Organic Lemon Grass | Organic Mehendi | Organic Pumpkin Seeds | Oregano | Organic Rose Water | Organic Sun flower seeds | Triphla Powder | Organic Wheat Grass Powder

Rice & Flour: Organic Chana Atta | Organic Bajra Atta | Organic Barley Pearl Flour | Organic Basmati Rice | Orangic Brown Small Rice | Gluten Free Atta | Soybean Atta | Organic Wheat Chakki Atta | Organic Jowar Atta | Organic Maize Atta | Organic Multi Grain Atta | Ragi Atta | Organic Rice Flour

Breakfast: Organic Bajra Dalia | Organic Barley | Organic Chana Besan | Gluten Free Dalia | Gluten Free Suji | Organic Jowar Dalia | Organic Mix Dalia | Organic Multi Grain Dalia | Organic Roasted Chana Sattu

Oil & Ghee: Organic Canola Oil | Organic Cow Ghee | Organic Mustard Oil | Organic Ground Oil | Organic Olive Oil | Organic Sesame Oil | Organic Sunflower Oil

Sweetener: Organic Brown Sugar | Organic Honey | Organic Jaggery (Gur) | Organic Jaggery Powder | Organic White Sugar

Dry Fruits: Organic Walnut | Organic Cashew | Organic Raisin

Soap: Aloevera Soap | Haldi Chandan Soap | Honey Kesar Soap | Lemongrass Soap | Milky & Honey Soap | Multani Mitti Soap | Neem Soap | Neem Tulsi Soap | Rose & Honey Soap